Frequently Asked Questions FAQ

Frequently Asked Questions

It will depend on the size of your home or office and the volume of your belongings. We have packages designed for different moving sizes, and our team is ready to assist you.

Rental periods are weekly. You can extend the period if needed, depending on your move.

We serve Mexico City and some municipalities in the State of Mexico. If you need service in another area, we can provide a quote by emailing info@tesili.net.

Boxes are delivered to street level. If additional handling is required, such as carrying them up the stairs or in an elevator, these are quoted separately.

Of course! All our boxes are washed and sanitized before each delivery, ensuring their cleanliness and safety.

Each package includes the plastic boxes and, depending on your choice, other supplies such as labels for organization and carts for easy transport.

You can request more boxes at any time by emailing us at info@tesili.net. We will deliver them as soon as possible, depending on availability.

Our boxes are reusable, waterproof, easier to stack, and much more eco-friendly. Plus, you don't need tape to close them, saving you time and effort.

We accept payments via bank transfer, PayPal, and credit or debit cards.

Shipping is free within Mexico City. For shipping to municipalities in the State of Mexico or beyond, please contact us at info@tesili.net.

We offer flexible delivery and pickup times Monday through Saturday, with morning and afternoon pick-up times.

No, our service focuses exclusively on the rental of eco-friendly boxes and related accessories.

Do you have any questions?

We are here to answer your questions